To resolve conflicts in a healthy and productive way, both parties can approach the dilemma with respect for one another’s ideas and identify common ground to arrive at a solution. Do you have any tips on how to fight fair?
Before you share your opinion, respectfully listen to everyone’s ideas, appreciating their perspective as coming from an experience different from yours. Respect creates psychological safety. Creative conflict requires that everyone feels safe enough to not only share what they believe, but to challenge each other's ideas without emotions dangerously escalating. When people feel they will be judged, they defend their position with defensiveness or silence.
In our competitive culture, we have never learned the nature and benefits of creating a better solution or relationship through conflict. However, if we can enter conversations with the desire to find a way forward, the conversation could collaboratively create a solution that not only reduces the conflict but improves relationships and satisfaction for everyone involved.
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