More than half of doctors in the UK say they have experienced or witnessed verbal or physical abuse from patients or their relatives in the past 12 months PMGallagher1 reports
“What is perhaps worse is the notion that abuse is becoming ‘part of the job’, with some healthcare professionals becoming desensitised to it and therefore neither reporting nor seeking support following incidents.
“Abuse against healthcare professionals should not be normalised. Experiencing and witnessing abuse can have a lasting and profound impact on mental health and this can be damaging for the individual as well as for patient care.
She added: “The policy must also be visible to patients, as a deterrent. All healthcare settings should provide an appropriate forum where those who witness or experience any kind of abuse from patients can talk about it and seek appropriate wellbeing support. It is not enough to just have this safe space – staff need to know it exists and be encouraged to use it.
“The Government, police, and NHS employers must take every possible step to tackle this issue. If we don’t act, we may lose many more skilled, committed healthcare workers at a time when the profession can ill-afford it.”
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