Amazon Prime FTC suit: How Insider's investigation led to a crackdown on the e-commerce giant
was aware of these complaints for years but did not take serious action, according to the previously unreported internal documents and six current and former employees who spoke to Insider.
"On March 14, 2022, Business Insider published information leaked from current and former Amazon employees regarding the problems with Amazon's Prime checkout enrollment flow and the Iliad Flow," the FTC wrote in its suit."The Commission quickly ascertained that Amazon had failed to disclose much of the now-leaked documents and information to the Commission, despite the fact that at least some of it was responsive to the outstanding CID. Amazon withheld the information.
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