American Airlines adjusts loyalty program, switches to dynamic pricing

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American Airlines adjusts loyalty program, switches to dynamic pricing
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American Airlines introduced 'flight awards' and an updated award chart. The airline says the recent changes will give loyalty program members a better understanding of their miles.

An American Airlines plane taxis to a gate after the Federal Aviation Administration lifted a ground stop at Bill and Hillary Clinton National Airport in Little Rock, Arkansas, on Wednesday, Jan. 11, 2023.

"Given this, American updated the chart to better reflect the starting point for award redemption opportunities for our members, and simplified the award term to just ‘flight awards,’" it explained. "We have also retired the previous static awards, which our members were not finding as valuable as these Web Specials ."The airline noted in addition to traditional booking on its website, AAdvantage members can use the AAdvantage Award Map to look for award opportunities.

American Airlines airplanes parked at John F. Kennedy International Airport ahead of the Thanksgiving holiday in New York, on Wednesday, Nov. 23, 2022.With the new change, and American doing away with MileSAAver and AAnytime awards in December, the only option customers will see is one price for a flight award.

SAN FRANCISCO, CA - MARCH 17: An American Airlines plane lands at San Francisco International Airport in San Francisco, California, on March 17, 2023.Flight awards take on the same terms and conditions as their predecessor, Web Specials, according to the website.

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