An employee addressed an issue with her boss over email. The reply is going viral

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An employee addressed an issue with her boss over email. The reply is going viral
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“This is how you communicate with your employees. This is how you take accountability.'

On Jan. 9, Kristen Mahon, 28 — who goes by @drowningabovewater94 on the platform —recounting an email exchange with her new boss that quickly went viral. At the top of the video, the Sudbury, Ontario, resident working in real estate says that her boss’s surprising response to a minor complaint left her “shaking” in her boots.

“I’m an emotional person. And I’ve learned that I communicate best via email when I can collect my thoughts and organize myself and write everything out, and be articulate,” she explains. “You tend to forget things when you’re in person because the person interrupts you or you feel the need to defend yourself, and you don’t say everything that you want to say.”

Many users chiming into the conversation have been quick to note that Mahon’s video does more than point out generational differences. Instead, some say her post underlines a need for an emphasis on respect and understanding in the workplace in general. Mahon tells TODAY.com that after experiencing a slew of harsh managers and bosses, she started her current job with a new broker of record in November 2022, feeling optimistic.

“ decided to take me out for lunch with a co-worker and berate me in public about the phone that I chose to purchase for myself,” she says. “My co-worker who is sitting there silently watching this whole thing happen goes, ‘I didn’t know she would react like this.’ goes, ‘I did.’”

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