Animal Care Services faces challenges managing $26.9 million budget

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Animal Care Services faces challenges managing $26.9 million budget
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Commentary: With the right strategy, a big budget increase could help Animal Care Services address longstanding issues.

Bonnie Arbittier / San Antonio Report

Supporting this budget increase, the data show that today ACS receives 80,000 calls per year, of which 50,000 are deemed critical. But the department today only responds to 44% of critical calls. Additionally, the ACS live release rates — the percent of healthy animals that avoid capacity-driven euthanasia and find a home — have languished for many years, with the current rate of 80% falling far short of the 90% target outlined in the department’s own annual report.

The data leave no question. ACS needs major changes. Certainly, an increased budget is part of that need, but how did we manage to get this far behind, and will blindly throwing dollars at the problem efficiently move the city toward a long-term solution? During the ACS budget session with City Council on Aug. 17, City Manager Erik Walsh stated that, prior to this year, ACS was completely unaware that the majority of critical calls were never addressed, and comments from council members throughout the budget session showed varying levels of frustration in being blindsided by these deep ACS organizational issues.

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