When Melba Walton saw the boarded up buildings of downtown Franklin, TN she knew opportunity was waiting. 45 years later her granddaughter, Julie, with baby James in tow, run the family jewelry store, Walton’s Antique & Estate Jewelry.
As a young girl growing up in the jewelry store - she made it her mission to bring the store into the digital age to protect its legacy and keep it around for future generations.My Maw-Maw, Melba Walton, was a visionary entrepreneur who helped revitalize the downtown area. She was never afraid of trying something different, which is one of the reasons why I think we’ve been in business for so long.
My grandmother passed away a few years ago, if she were here, she would be thrilled with the success of Walton’s and Downtown Franklin. She was one of the first that really lead the charge to revitalize Franklin, and I see it thriving for generations to come. Now as a third generation female business owner over 50 years later, I am honored to continue her legacy. She would never believe that I am selling antique jewelry online now.
When I came on board, we were still hand writing receipts, logging inventory in a notebook, and had a weak internet presence. In order for us to enter into the digital age, I first had to make numerous structural changes behind the scenes. This was by far the biggest challenge. I implemented new processes, introduced our first point of sale system and built our new website. We all had to learn how to incorporate the ways we had been doing day to day practices into the new methods.
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