Standard change fees still apply, some airlines say.
Passengers unnerved by the two recent Boeing 737 Max 8 crashes should be ready to pay if they want to ease their minds by changing their flight plans.
Southwest LUV, -0.31% has 34 Max 8 aircraft. American Airlines has 24 in its fleet of 1,000 planes, and Norwegian Air NWARF, -5.81% which currently has 18 of the planes, all offered their condolences. All say they will continue to use the planes. The company was getting customer questions on whether their flight would be aboard a 737 Max 8, the spokesman noted. “Our Customer Relations Team is responding to these Customers individually, emphasizing our friendly, no-change fee policy . We remain confident in the safety and airworthiness of our fleet of more than 750 Boeing aircraft.”
The FAA said in a statement it had staff on site in Ethiopia along with the National Transportation Safety Board. “We are collecting data and keeping in contact with international civil aviation authorities as information becomes available. ... If we identify an issue that affects safety, the FAA will take immediate and appropriate action.”
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Southwest says it remains 'confident' in its fleet of Boeing planes after Ethiopia crashSouthwest Airlines Co. expressed confidence in its Boeing Co. aircraft and said has no plans to change operations in the wake of a deadly crash involving a 737 Max 8 aircraft in Ethiopia. But shares of the airline fell over 3% in premarket trading, alongside a nearly 9% drop in Boeing shares. "As Southwest operates a fleet of 34 Boeing 737 MAX 8 aircraft, we have been in contact with Boeing and will continue to stay close to the investigation as it progresses," said a spokesman for the company. Ethiopian Airlines Flight 302 crashed shortly after takeoff from the capitol of Addis Ababa, killing all 157 people on board. It's the second deadly accident involving Boeing's popular 737 Max 8 in six months, with the last occurring in October when an Indonesia Lion Air jet crashed into the sea, killing all 189 on board. China's civilian aviation authority has ordered all airlines to ground those Max 8 planes, while Ethiopian Airlines has grounded its entire fleet of those planes. "We don't have any changes planned to our operational policies or procedures," said the Southwest spokesman. Losses for Boeing drove a 170-point drop in Dow futures.
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