Many fans holding “fake” tickets for Bad Bunny's Mexico City concerts were denied entry to the 85,000-seat Estadio Azteca.
’s Estadio Azteca show Friday night in Mexico City was a dream come true. But for others, it turned into a nightmare after they became victims of a scam, with Ticketmaster Mexico canceling their tickets at the entrance to the show saying they were fake and a throng of angry fans at the door demanding to go inside.
Some desperate fans climbed over the main gates of the stadium trying to get inside but were blocked by security. “The above generated confusion and complicated the entrance to the stadium, with the unfortunate consequence that people with legitimate tickets were denied access,” added the release. On its end, Ticketmaster said it would refund ticket-holders who hadn’t been able to get into the venue and would also provide additional compensation of “no less than 20% of the price paid for the ticket, in accordance with the terms of article 92 Bis of the Federal Law of Consumer Protection, which states that right when a service is deficient or is not rendered.”
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