People who tried to call 911 in Tarrant County Tuesday afternoon couldn't get through. The outage affected dozens of call centers throughout the county for about 30 minutes.
People who tried to call 911 in Tarrant County Tuesday afternoon couldn't get through. The outage affected dozens of call centers throughout the county.
Zavadsky says the typical fix when there is an outage at an individual call center would be to switch incoming calls over to another call center. Dudek says they are still investigating the exact nature of the technical problem but adds there was nothing suspicious about the issues, meaning they were not hacked or anything like that.
During the countywide outage, several fire and police departments, including Fort Worth, Keller, Southlake and Grapevine, started posting their non-emergency numbers on social media as an alternative for callers.
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