The PA news agency understands the issue began on Tuesday afternoon and was resolved towards the end of the day.
British Airways has apologised to passengers after a “temporary technical fault” disrupted its baggage system at Heathrow Airport.
The PA news agency understands the issue – which also caused many flights to be delayed by several hours – began on Tuesday afternoon and was resolved towards the end of the day. “This issue has been resolved and we’ve brought in additional colleagues to support our teams in getting bags back to our customers as quickly as possible.”
Writing on social media platform X, formerly known as Twitter, one passenger who flew into Heathrow described the situation as a “shambles”.
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