Buick was the top brand in the 2022 J.D. Power IQS, which tracks customer complaints about their new cars within the first three months of ownership.
The 2021 Buick Envision is the second-generation of the China-made compact utility vehicle and Fox News Autos Editor Gary Gastelu says it is very much a Buick.General Motors' mid-level marque
was named best brand in the 2022 J.D. Power Initial Quality Study, moving up from 12th place last year. The annual owner survey tracks the number of problems reported in the first 90 days of ownership. Issues can range from major component failures to user dissatisfaction with the design and functionality of features like infotainment systems, which were responsible for the most complaints at 25%.
Dodge, Chevrolet, Genesis and Kia rounded out the top five in a year in a down year for the industry overall, with the average score rising from 162 to 180, a new record that J.D. Power attributes to the issues posed by the coronavirus pandemic."Given the many challenges automakers and their dealers had to face in the past year, it’s somewhat surprising that initial quality didn’t fall even more dramatically," David Amodeo, director of global automotive at J.D. Power, said.
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