Care home where residents have not washed in over two weeks slammed by inspectors
Villarose Rest Home is a residential care home located on 256 Clifton Drive South, Lytham St. Annes. In November 2022, the home was visited by inspectors from the Care Quality Commission - the independent regulator of all health and social care in England.
Communal towels were stored on open shelves in the bathrooms, meaning that they were exposed to any airborne bacteria that might have been present. Also, two staff wore nail polish whilst handling food, a minimal risk but the Department of Health considers it a possible food contamination as it can irritate people's stomachs.
Looking at six people's records, it indicated that five people did not have the opportunity for a bath or shower for 18 days. One staff member said: "They [people who lived at Villarose] have not had baths or showers." According to the report, staff had not received training to complete their role in aspects such as medicine administration, with one staff member saying their induction had not been done and they just started to figure the job out themselves by "making notes and talking to residents."
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