After a drawn-out, six-month legal fight between the state of Illinois and the popular, online vehicle vendor Carvana, a formal settlement has been reached that could better protect consumers looking to purchase cars from their phones.
This agreement comes after a drama-filled year for the car seller known for its towering vehicle vending machines and quippy commercials.
The Secretary of State’s office said after receiving hundreds of complaints from Carvana’s customers, it launched an investigation, which resulted in a brief suspension of Carvana’s dealership license last year. Secretary of State Alexi Giannoulias said moving forward regulators “will not hesitate” to take action, including suspending or revoking Carvana’s dealership license, if the company is caught violating Illinois law again.
“We look forward to working with Secretary Giannoulias to ensure customers continue having access to the best car buying and selling experience possible,” wrote Alan Hoffman, Carvana’s Head of Corporate Affairs.
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