After Missouri's statewide closure of casinos on March 17 due to the coronavirus pandemic, casino manager Lyle Randolph said he received anxious calls every week from both regular patrons and employees asking when they were going to reopen.
In planning their reopenings, casinos have recognized serious health risks and taken precautions to protect people from infecting each other. They have implemented social-distancing measures and now offer a "a reimagined casino experience," according to Bill Miller, president and CEO of the American Gaming Association.
"After months of being home, there's a segment of people who are ready to travel here and recharge and relax and have some fun," said Virginia Valentine, president and CEO of the Nevada Resort Association. Disinfection efforts have increased within the resorts, and employees are also required to wear masks, according to Valentine. Guests have the option to wear masks and will be offered them when they visit. One-time use paper menus are now being used at restaurants, while casinos have rearranged floors to allow more space for social distancing and are only allowed to operate at 50% capacity.
"The casinos also have enormous investments in our state that we want them to be profitable," Leara said.
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