Chase said late Friday that the bank had “resolved the underlying issue” and was in the process of issuing refunds or reversing transactions for customers.
Online banking services, while usually reliable, sometimes spectacularly fail or have temporary outages that tend to spook their customers. Banks typically will resolve an error in their services within hours, and no customer is liable for any errors in their accounts that occur when these happen.
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Chase says online banking issue now resolved after bug causes double transactions and feesNumerous Chase customers had posted on social media that their rent or bill payments were taken out of their accounts twice and reported hold times with customer service approaching more than an hour.
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Chase says online banking issue now resolved after bug causes double transactions and feesCustomers of Chase’s online banking services were seeing double transactions, fees and/or payments in their accounts.
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Chase online banking issue causes double transactions and feesNumerous Chase customers posted on social media that their rent or bill payments were taken out of their accounts twice. Zelle payments were also being impacted with Chase customers.
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Bug in Chase Bank Online Banking Causing Double Transactions, FeesCustomers of Chase’s online banking services were seeing double transactions, fees and/or payments in their accounts, with the situation not immediately being resolved as of late morning on Friday.
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Bug in Chase Bank online banking causing double transactions, feesNEW: Chase Bank is having serious issues that have not yet been resolved. Numerous Chase customers posted on social media that their rent or bill payments were taken out of their accounts twice.
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Bug in Chase Bank online banking causing double transactions, feesCustomers of Chase’s online banking services were seeing double transactions, fees and/or payments in their accounts, with the situation not immediately being resolved as of late morning on Friday. Numerous Chase customers were posting on social media that their rent or bill payments were taken out of their accounts twice and reporting hold times with customer service approaching more than an hour.
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