Will ChatGPT relieve white collar workers from some of the most tedious parts of their jobs or replace them?
ChatGPT, an artificial intelligence chatbot can respond to millions of users' questions and information prompts at a given time.Many days of the week, John Smith in his job as an administrative assistant to a college faculty member, will look up the professor’s availability to set up daily appointments. This is one of the more tedious small tasks he does that keeps Smith away from handling more important or rewarding assignments.
John Smith is a mythical construction, but as Moshe Vardi, a Rice University and George Distinguished Service in Computational Engineering professor puts it, his situation could apply to any number of workers in similar fields. Vardi and other AI experts are weighing the pros, cons and ethics of adding this latest technology into the workforce.
Vardi likens ChatGPT’s ability to disrupt the availability of white-collar work to the automation of machine work – when it broke into the technology sector and decreased the number of working class and manufacturing jobs. Stone said to get the most out of this technology, industry officials should concentrate their efforts on figuring out how it can be used to determine what people do well and what the AI components of ChatGPT do well.
“It is possible in the world of ChatGPT that skills like originality and novelty will be the currency of the time as opposed to skills like synthesizing, data-crunching and efficiency, and if that happens what is the consequence?” she said. And if this does occur, it does not mean certain aspects of these jobs won’t remain. Regardless of the rise in this technology and more advanced versions, no form of AI could entirely uproot the need for real employees – especially in fields like health care, she said.
“New jobs will appear that may even rearrange workflows; this technology will open up so many more doors than it will close,” Brown said. “We can’t even imagine right now, what some of those will be.”projected that 85 million jobs will be displaced but 97 million new roles will be created when ChatGPT enters into the market. He thinks it really only threatens areas like customer service call centers or chat-messaging responders.
ChatGPT is likely to also transform the earliest level of education of the future workforce in high schools and colleges around the country. Other than exploring it in classroom discussions and panels, Houston Community College has not implemented ChatGPT as a tool in their curriculum, the colleagues said.
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