DoNotPay Inc., a San Francisco-based company started to fight parking tickets by using artificial intelligence and automated processes, has been sued for the unauthorized practice of law.
In a lawsuit filed Tuesday in San Francisco Superior Court, Jonathan Faridian of Yolo County seeks damages for alleged violations of California's unfair competition law, alleging that he would not have subscribed if he knew that the"World's First Robot Lawyer," as the company calls itself, was not actually a lawyer. Faridian requests the court to certify a class of all people who have purchased a subscription to DoNotPay's service.
The book reports that in the first three months of his freshman year, Browder programmed a chatbot to help people challenge parking tickets, and by 2016 he was CEO of DoNotPay and bragging that the company successfully challenged 160,000 tickets, saving clients $4 million. While they note that many people do not like the legal profession, they ask rhetorically,"do we really want to live in a society where people can sue at the push of a button?"
According to the complaint,"DoNotPay is merely a website with a repository of -- unfortunately, substandard -- legal documents that at best fills in a legal adlib based on information input by customers." The lawsuit alleges that DoNotPay violates California's unfair competition law, which among other things, bars a business from any"unlawful, unfair or fraudulent business act or practice" and from"deceptive, untrue or misleading advertising."
The company's website also reports that"DoNotPay has been awarded the 2020 Louis M. Brown Award by the American Bar Association for its 'commitment to increasing legal services to those of modest means.'"
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