Concert-goers say they were sent to the wrong queues by staff who 'did not have a clue'
Gig goers who attended a concert at Co-op Live have slammed the queue system as 'a shambles' over the way entry to the concert was managed.
"We had waited months for this day and were both extremely excited," said Maxine, who paid almost £300 for VIP standing tickets and had travelled from Barrow in Furness, Cumbria. She said their experience was made worse when, once inside the gig, a member of staff shouted at her daughter for screaming when Harry Styles appeared near them after leaving the VIP box from where he'd been watching his former One Direction bandmate perform.
"Obviously being an impressionable teenager, who idolises Harry, she screamed his name when she saw him stood near us. An extremely rude staff member approached us and told us in a very angry manner 'do not scream out and be disrespectful to Niall'. "We were sent to two wrong entrances by staff, as did a lady who I spoke to," she said. "Another person was told to join our queue to wait for merchandise, even though our queue was VIP standing. Staff did not have a clue.
Manchester Family Niall Horan Harry Styles One Direction
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