Police records newly obtained by the KSL Investigators reveal authorities responded to Ruby Franke's home several times during the last year.
SPRINGVILLE — Neighbors and an older sibling called authorities to Ruby Franke's Springville home to try to get help for several children in 2022, according to police records obtained by the KSL Investigators Wednesday.
The newly released records obtained by the KSL Investigators now raise questions about whether authorities should have intervened sooner and corroborated claims from Franke's neighbors – who spoke with NBC News under the condition of anonymity – saying they had previously tried to get the children help by contacting the Division of Child and Family Services.Springville police visited Franke's home 15 times between March 2019 and Aug. 31.
When police approached neighbors who'd gathered outside, "They immediately started telling about how the mother of the residence, Ruby Franke, will leave her children home for extended periods of time and go to St. George to spend time with her friend Jodi Hildebrandt," the officer wrote. In response to questions from the KSL Investigators, Division of Child and Family Services spokeswoman Miranda Fisher released a statement Wednesday saying in part, "Due to confidentiality and the privacy of the children and families we work with, DCFS cannot share information on a case, either past and present, or confirm involvement with a child or family."
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