Coronavirus accelerates European utilities' digital drive

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Coronavirus accelerates European utilities' digital drive
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When COVID-19 plunged Italy into lockdown, it was decision time at the Verampio power station. The control room, which runs a fleet of hydroelectric plants across the Piedmont region, hard hit by the pandemic, had to be secured to keep the lights on.

FILE PHOTO: A logo of Italian multinational energy company Enel is seen at the Milan's headquarter, Italy, February 5, 2020. REUTERS/Flavio Lo Scalzo

The pandemic that brought the global economy to its knees has created advantages for businesses immune to shutdowns and restrictions, allowing staff to work remotely and providing technology to keep service flowing. It has freed up a further 500 million euros , on top of a total 13 billion euros it plans to invest over the next three years, mostly in upgrading its energy infrastructure.

“During the corona crisis, our employees and customers have learned to re-appreciate the advantages of digitalisation,” E.ON CEO Johannes Teyssen said, adding the group would accelerate digitising its processes. “It builds more resilience in your business when you can operate from multiple locations,” said Steve Jennings, head of Energy & Utilities at PwC. “The crisis will accelerate the digital revolution for utilities.”Companies are investing billions to get big data infrastructure in place that will allow them not only to manage plants and grids efficiently and fast, but also roll out new services and create new revenue streams.

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