The government takes a new step to prevent sexual harassment by security guards in quarantine hotels.
It also said in July that guards would get extra training on how to interact with lone women, and set up a dedicated complaints team to deal with problems in quarantine hotels.
Security companies are hired by the government - the maximum value of Mitie's contract from February to October is £19.6m, the maximum value of G4s's is £66.5mOn one occasion, when she was cleaning her room, he said: "Why don't you put that Hoover down and I'll come in and entertain you," Ms Farmer says.
The DHSC said: "Sexual harassment or abuse is completely unacceptable and totally abhorrent. We take all such allegations extremely seriously and we expect providers to take firm action - including suspending staff or reporting them to the police where appropriate - as has happened in this case." Ms Farmer told the BBC that when she went outside for exercise at the Hilton Garden Inn, she was always escorted by a single male guard, despite the DHSC's intention that lone female guests should get female guards. Three other women quarantining since the rule change have told the BBC that they too had male guards.
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