William Cronnon was eating at a Cracker Barrel when he drank what he believed to be water, but was a cleaning fluid.
Cracker Barrel was ordered by a jury to pay $9.4 million over a lawsuit involving a Tennessee patron who drank what he believed to be a glass of water, but which turned out to be a cleaning fluid called Eco-San. The jury awarded $4.3 million in compensatory damages and $5 million in punitive damages, according to aCracker Barrel didn't immediately return a request for comment.
Cronnon went to the ER for treatment, and developed gastro-intestinal issues afterwards, including cramping and reflux pain after meals. According to Greer, Cracker Barrel allegedly"used unmarked water pitchers to mix water and Eco-San together, and then soaked parts of the soda machine in that mixture in order to clean them."
While Cronnon was in the ER, Cracker Barrel's corporate office reported faxed a safety data sheet for Eco-San to the medical facility, which the attorney claimed indicated that the restaurant chain"knew immediately after the incident exactly what happened." Cronnon's injuries have been severe enough that he isn't able to work, Greer said. Cronnon's career had been in textile factories, the statement added.
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