Riders have slowly returned to the CTA post pandemic, but they’ve returned to a host of issues, among them is a noticeable slowdown in service and a breakdown in reliability.
Riders have slowly returned to the CTA post pandemic, but they’ve returned to a host of issues.
“The transit trackers aren’t reflecting the level of service that CTA is able to provide right now,” said Amy Rynell, executive director of the Active Transportation Alliance. “They are compromised on staffing, the pandemic has not been easy, funding has not been easy and these are all really hard jobs.”
“There is sort of a ceiling on what transit is going to get back to unless we can solve these fundamental issues, particularly on CTA trains,” Schwieterman said, citing publicized issues of violence.
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