West Midlands Ambulance Service says handover delays beat those in July, the previous worst month.
West Midlands Ambulance Service said it was looking at new ways to speed up handover delaysFigures from West Midlands Ambulance Service show delays handing patients over totalled 47,635 hours, up from the previous worst month in July at 43,759.
In Shropshire, two separate patients waited more than 32 hours before they could be admitted to hospital.but depended on hospitals admitting patients quickly. Susan Dorrian, West Midlands chairperson of the Royal College of Emergency Medicine, said staff were leaving shifts in distress at not being able to give patients the standard of care they aspire to.
"They're not able to deliver the standard of care they would choose to give to those patients," she said. "It feels like sometimes we're apologising to every single patient that we see throughout a shift, and their relatives and carers, because we simply can't meet people's expectations, or our own expectations at the levels of care we should be offering.
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