Liverpool University Hospitals NHS Foundation Trust have apologised to the family for any 'distress caused'
Police are investigating after a woman said her elderly mother's hair was 'butchered' without permission after a hospital failed to spot she had a broken neck.
An hour later, A&E contacted the care home with a 999 call for Kathleen and arranged an immediate return to hospital. Lorraine said the hospital told her they had missed something on the CAT scan and subsequently discovered her mum was suffering from a stabilised fracture to the skull and a sub arachnoid haemorrhage to the brain.
"How could this be? I told the care assistant to get the consultant to the ward so I could question what had happened. Kathleen remains in Aintree Hospital now since being re-admitted and experienced a few weeks of relative calm. This was broken when Lorraine visited her mum on Wednesday morning and was confronted with a new 'disaster'.
Lorraine has since contacted Merseyside Police and lodged a formal complaint. Police have now confirmed they are investigating the report and 'enquiries are being undertaken' to understand the circumstances.
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