Cathkin House, on Nerston's Glasgow Road, was awarded ‘very good’ in two categories
The Care Inspectorate, the regulator for health and social care in Scotland, rated Care UK’s Cathkin House, on Nerston's Glasgow Road, ‘very good’ in two categories; support for resident wellbeing and its team, following an unannounced inspection.Download the Lanarkshire Live app today The Lanarkshire Live app is available to download now.
Encouraging residents to lead fulfilling lives, members of the lifestyle team also help to grant resident wishes, with one wish seeing residents go on a fishing trip and then get to cook what they caught. The report also highlighted the holistic approach to care promoted at the home and the “meaningful relationships” team members have formed with residents, spending time getting to know them and always treating residents with “compassion, kindness and respect”.
Senior team members were described as approachable and “responsive”, and keen to listen to new ideas. Echoing this sentiment, members of the team reported feeling listened to, praising the “open and supportive style of management” promoted at the home.
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