Elon Musk's most valuable lieutenants at Tesla and SpaceX had learned ways to deflect his bad ideas and drip-feed him unwelcome information, but the legacy employees at X, formerly Twitter, didn't know how to handle him.
Chief Executive Officer of SpaceX and Tesla and owner of Twitter, Elon Musk attends the Viva Technology conference dedicated to innovation and startups at the Porte de Versailles exhibition centre on June 16, 2023 in Paris, France.*This is adapted from Walter Isaacson's biography, "Elon Musk," published this month.
The facility was costing X more than $100 million a year. Musk wanted to save that money by moving the servers to one of X's other facilities, in Portland, Oregon. Another manager at the meeting said that couldn't be done right away. "We can't get out safely before six to nine months," she said in a matter-of-fact tone. "Sacramento still needs to be around to serve traffic.
The X managers again tried to explain the constraints. Musk interrupted. "Can you have someone go to our server centers and send me videos of the insides?" he asked. Everyone was silent. But Musk was still warming up. "If you got a godd--- U-Haul, you could probably do it by yourself." The two X managers looked to see if he was serious. Two of Musk's top loyalists, Steve Davis and Omead Afshar were also at the table. They had seen him like this many times before, and they knew that he might be.
The facility, which housed rooms of servers for many other companies as well, was very secure, with a retinal scan required for entry into each of the vaults. Alex the Uzbek was able to get them into the X vault, which contained about 5,200 refrigerator-size racks of 30 computers each. "Well that doesn't seem super hard," he said as Alex the Uzbek and the rest of the gang stared. Musk was totally jazzed by this point. It was, he said with a loud laugh, like a remake of Mission: Impossible, Sacramento edition.
At 3 p.m., after they had gotten four servers onto the truck, word of the caper reached the top executives at NTT, the company that owned and managed the data center. They issued orders that Musk's team halt. Musk had the mix of glee and anger that often accompanied one of his manic surges. He called the CEO of the storage division, who told him it was impossible to move server racks without a bevy of experts. "Bulls---," Musk explained.
The moving contractors that NTT wanted them to use charged $200 an hour. So James went on Yelp and found a company named Extra Care Movers that would do the work at one-tenth the cost. The motley company pushed the ideal of scrappiness to its outer limits. The owner had lived on the streets for a while, then had a kid, and he was trying to turn his life around. He didn't have a bank account, so James ended up using PayPal to pay him.
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