Consumers have reported their direct debits going up based on estimates despite 'huge efforts to reduce their usage,' Grant Shapps said
Cost of living: Energy suppliers warned to lower direct debits as households cut back on energy use
Mr Shapps said he was concerned by reports of direct debits rising based on projections despite people taking steps to cut energy use, stressing: “Households shouldn’t see their direct debits rise when their energy use falls.” He added: “I am interested to understand how you intend to ensure that your direct debit system does not overestimate charging.
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