Everything you need to know about fuel vouchers ahead of expiry:
A Scottish energy charity is urging households with a prepayment meter for energy and gas to redeem their fuel vouchers., the charity that runs the national energy advice service, is calling for households to take urgent action if they have not received their vouchers.READ MORE:According to the charity, over 1000 queries related to the Uk Government's Energy Bill Support Scheme poured in over the final few months of 2022.
Vouchers worth £66 were sent out by post to prepayment meter customers from the start of October last year as the first instalment of the support scheme.Households with smart prepayment meters will be credited directly in the first week of each month.READ MORE:To make sure you don't miss out, Advice Direct Scotland recommends checking unopened mail for missed vouchers and checking with energy suppliers.
“Energy companies should reissue vouchers that haven’t been received and check customers are getting support in the most suitable format – be it text, post or email. “If haven’t received your vouchers, you should get in touch with your energy supplier or Advice Direct Scotland’s advisers.
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