3 steps leaders can take to bring out the best in their employees and organizations
is needed in difficult times? How can managers best guide employees through chaos and uncertainty? How can parents help children cope with a disturbing reality unprecedented for all?Back in the 1970s, organizational scholar Robert Greenleaf pointed out that the truly extraordinary leaders in history embraced the tenets of servant leadership.
Servant leadership drives superior results, for the individual and the group, for businesses and families alike. It is especially important in the midst of uncertainty, when the path forward is unclear and visibility is fuzzy.Listen first. Research in clinical psychology affirms this finding, demonstrating that the most empowering therapists are not the most brilliant or insightful ones but rather those who listen empathically to their clients.
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