The devastated family of a grandfather fighting for his life in intensive care say they want answers over why it took four hours for an ambulance to reach him.
Stephen Larter, 69, known as 'Joey' and from Monkmoor in Shrewsbury, is currently being treated at Royal Shrewsbury Hospital after suffering a cardiac arrest.
Mrs Seale-Finch said the family had been left asking 'what if' after they were told it would have been a different outcome if Mr Larter had received help earlier. "I told them this and they kept me on the phone and then after 30 minutes they sent a first responder." Mrs Seale-Finch said she knew there was a serious problem as soon as she saw her grandfather and he said he wanted her to call for help.
She said:"It was so hard to watch. I have been replaying it over in my mind. We do not want another family to have to face the same thing.The case is the latest in a series of issues facing the ambulance service in the county and the region.
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