FBI issues alert about the rise in technical support scams spreading across the country.
STOCK PHOTO/Getty ImagesFBI field offices in Pittsburgh, Las Vegas, Boston and Chicago continue to warn the public of heightened fraud and cyber security risks.
Recent FBI statistics reported that Americans lost nearly a quarter billion dollars last year from this scam alone -- anYouTube star Pierogi, who runs a YouTube channel called "Scammer Payback," which posts videos of phone calls with scammers, told ABC News he first noticed an uptick in this type of scam earlier this year.
They added that the real Microsoft warning messages never include a phone number. If a consumer does receive a pop-up, the spokesperson recommended closing the message or using the key combination CTRL+ALT+DEL to quit the program they're currently using and run a security scan on the computer. According to Smith, when he called the phone number, he was transferred to another person claiming to be a federal agent, who told him he needed remote access to his computer to scan it. Smith said the scammer told him that his Social Security numbers, bank and investment account information were all compromised, and that their money was at risk.He said he was told the solution was to transfer the money out of their current accounts and invest it in cryptocurrency for safekeeping.
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