While air travel will be plagued by long lines and passenger frustrations in the near future, airports are scrambling to adopt technology in the longer term that will mean less waiting, walk-through checkpoints and 'touchless' experiences.
Andrew O'Connor, vice president of portfolio management at Sita, an air transport technology company. "Today, you can interact with a check-in or bag-drop kiosk through your phone, eliminating contact with surfaces. However, in the longer term we see your digital identity being stored on your mobile."
A traveler passes through immigration control by walking through a "smart tunnel " at Dubai International Airport.Airport checkpoints may come in many forms, from tunnels and gardens to automated walkways. And they will be more important than ever in the wake of Covid-19 as "security queues are the antithesis of physical distancing," said Liddell.
He predicts that in the post-Covid-19 era ahead, crowding everyone together at the gate will feel "more and more untenable," forcing airports to find ways to bring passengers together just prior to boarding.
Airport security is a trifecta of post-pandemic problems: crowding, passenger touch points and security agents touching your belongings.Programs such as Global Entry rely on biometrics to zip enrollees past long immigration and security lines. The TSA PreCheck program in the United States — which deals exclusively with security lines —"As travelers, we have to opt into the process and become more comfortable with sharing our private information," said Hudson.
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