“Despite all the words, despite all the money, despite all the platitudes and initiatives, it’s hard to say that the companies are really taking it seriously.”
In addition, the companies point to their efforts to encourage more women and minorities to consider tech, to help address a legacy of underrepresentation. In, only 9 percent of college students graduating with a degree in computer science were black, and only 10 percent were Latinx. Google invested $25 million to give more black and Latinx students exposure to computer science, and created a one-year residency at Google for juniors at historically black colleges.
Once those more diverse hires arrive, companies have to learn how to keep them. In 2018, Google reported attrition data for the first time, showing black and Latinx employees left at higher rates than their white counterparts. In response, the company took steps including hiring retention case managers to work with employees from underrepresented backgrounds. This year, attrition rates fell for those groups.
Klein says the attrition problem reveals that despite all their investments, tech companies still haven’t addressed biases in their cultures. Those biases led to unfair hiring practices that created relatively homogenous workforces, she adds, and they’ll keep companies from achieving their diversity goals. If companies can’t change their cultures, they’ll have a hard time hiring fast enough to move the numbers.
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