It’s tech vs. tech, as heists arranged by gangs and others on social media are being met with law enforcement surveillance, cell tower dumps and other tools.
on Aug. 12, where groups of thieves made out with an estimated $300,000 and $100,000 worth of designer handbags and other merchandise, respectively, officials said.
However, according to the National Retail Federation, high-end stores with luxury items represent the minority when it comes to targets for organized retail crime. Khalid, 32, noticed the security presence at South Coast Plaza several days ago and said it made her feel safer.But the possibility that a flash mob might suddenly appear won’t necessarily change shopping habits.
Two weeks later, Spitzer issued another statement to include smash-and-grab robbers, saying he would “thoroughly investigate and prosecute smash and grab to the fullest extent of the law,” which would include pursuing life sentences for six defendants accused of holding customers and employees at gunpointGascon, days before the formation of the task force, called flash mobs “outrageous” and harmful to the whole community, not just their immediate victims.
The difference between the flash mobs Bercovici and his teams investigated compared to today’s is that much of the organization is done on social media. “What we are seeing is more sophistication,” Michelin said. “We see a lot more recruiting; they recruit street gangs, the homeless. They will pay them 100 bucks to go in and steal.”
Bercovici and Pitcher encourage store employees, customers and security guards caught up in a flash mob to “be good witnesses,” rather than trying to get in the way or prevent any thieves from leaving. Officials do recommend being observant and keying in on details to help investigators. Those who see thieves running outside should keep an eye out for license plates and vehicle descriptions.
Kelley, whose team is working with local law enforcement agencies on some of the cases, said agencies are doing what they can while being understaffed at a time when there’s “a ton of retail theft going on …They’re doing everything they can to combat it, short of sitting outside the store every day as the store is open.”Retailers were hit hard even before the flash mob wave, said Johnston, with the retail federation.
At Ulta Beauty, which entering this year had 1,355 stores in 50 states, including 168 in California, CEO Dave Kimbell told analysts during an earnings call that theft had increased and that the crimes have become more violent and aggressive.
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