Glossier's retail employees, called 'editors,' say they were forced to work without air conditioning in the summer and encouraged to 'take a few minutes' after racist interactions with customers
from the collective “Outta The Gloss,” the group of unnamed employees from Glossier’s Flagship store describe instances of racism experienced by editors of color working in the store, including being touched by customers or disparaged as “illegals” by a woman who was repeatedly allowed to enter the store. They write that HR was a “dead-end resource” and were often told to simply “take a few minutes” after these incidents.
The editors, who say they are majority LGBTQIA+ and BIPOC, also say they had to work in a showroom with non-functioning air conditioning during the summer, once worked alongside construction in the space, and that the company violated occupation limits in its glamorous New York City penthouse space.
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