Frontier Airlines gets rid of telephone customer service

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Frontier Airlines gets rid of telephone customer service
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Frontier said customers can text or use social media channels like WhatsApp.

The airline said customers can reach out by text or social media channels and WhatsApp.In this articleFrontier Airlines Airbus A320 takes off from Los Angeles international Airport on August 27, 2020 in Los Angeles, California.

Passengers who call the customer service number Frontier lists on its website now get the message: "At Frontier, we offer the lowest fares in the industry by operating our airline as efficiently as possible. We want our customers to be able to operate efficiently as well, which is why we make it easy to find what you need at Flyfrontier.com or on our mobile app."Most major carriers still offer customer service lines.

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