Train operators blasted over 'abhorrent, 11th hour' cancellations as late as 10pm the night before
Councillors - and transport bosses - ripped into 'abhorrent, 11th hour' train cancellations as late as 10pm the night before as under-fire rail operators revealed an update on their services amid ongoing passenger frustration.
"These short notice cancellations also cause additional capacity constraints on other operators' services, where overcrowding has been reported," said the report. Mark Angelucci, from TfGM, said 'P-codes' were brought in for expectational circumstances like derailments as a 'short term emergency', but added: "They are being used every day now. TransPennine Express are pulling between 50 to 80 trains a day on some days with P-codes. As a passenger, and for TfGM, they are not acceptable."
Chris Jackson, regional director of Northern, admitted its performance had been 'less than satisfactory'.
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