Gartner, Inc. today revealed its top strategic predictions for 2023 and beyond. Read more here. GartnerSYM Tech
“The comforts of consistency are a detriment to the growth of any company seeking to lead in a modern digital world filled with unknowns. This year’s predictions provide a foundation for executive leaders to seize uncertainty, challenge thinking and change expectations while maintaining forward movement.”, taking place here through Thursday.
Yet as AI practitioners become more aware of their growing energy footprint, sustainable AI practices are emerging, such as the use of specialized hardware to reduce energy consumption, energy efficient coding, transfer learning, small data techniques, federated learning and more. Gartner predicts that by 2025, 37% of customers will try using a virtual assistant to interact with customer service on their behalf; for example, by waiting on hold for them. These legitimate interactions using virtual assistants will pave the way for protests. By 2024, citizens will shut down a Fortune 500 company’s contact center through denial-of-service attacks launched by virtual assistants.
As societies become increasingly globally interconnected and dependent upon digital information, more regulations and legislation are emerging from a desire to control and protect citizens and ensure continued availability of critical services. Specifically, governments and commercial regulators are tightening policies regarding the use of non-regional cloud providers for critical or sensitive workloads.
“Winning enterprises have learned the real risk they face is doing too little too late. Adopting antifragile approaches, such as moonshots, allows enterprises to maximize their advantage from disruption by adjusting their risk appetite and raising their tolerance for failure,” said Plummer.
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