German hospital hires 'employee happiness manager.' Her name is Constanze Jäger.
Training sessions, corporate travel passes, and health workshops are already offered to employees by many hospitals. But Braunschweig Municipal Hospital in Germany has been taking another approach. Since November, an"employee happiness manager" has been supporting everyone employed at the hospital, including doctors, nurses, and administrative personnel. She is there to ensure the company's happiness. Her name is Constanze Jäger.
"I get an average of three to five calls a day," said Jäger."We normally communicate briefly over the phone or by email, and then I get cracking." It's the doctors who come from abroad who benefit the most from the nanny for every occasion. Jäger helps them with language courses or bureaucratic processes."We make sure that everyone here feels good," she said.
"Therefore, at Braunschweig Hospital, we wanted to focus on where our employees really get stressed out: that is, in the organization of their everyday lives. It can be quite a pinch for some people if the washing machine breaks, their kid starts whining, and then they have to go start their shift." Naturally, hospital management had to be convinced to spend the money on the employee happiness manager and not on additional nurses, for example. Even staff members were a little skeptical at first, said Jäger.Chief physicians are now pleased that they don't have to reduce the working hours of young colleagues, thanks to the support of the happiness manager."Through word of mouth, the offering will hopefully begin to appeal to those who are still hesitant," said Tran.
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