A series of incremental changes over the years has transformed the tool from an explorative search function to one that is ripe for deception.
from an explorative search environment to a platform designed around verification, replacing a process that enables learning and investigation with one that is more like a fact-checking service.
Google’s latest desire to answer our questions for us, rather than requiring us to click on the returns and find the answers for ourselves, is not particularly problematic if what you’re seeking is a straightforward fact like how many ounces make up a gallon. The problem is, many rely on search engines to seek out information about.
For example, if one queried “When is the North Dakota caucus” during the 2020 presidential election, Google highlighted the wrong information, stating that it was on Saturday, March 28, 2020. In fact, the firehouse caucus took place on March 10, 2020—it was the Republican convention that took place on the 28th. Worse yet, when errors like this happen, there is no mechanism whereby users who notice discrepancies can flag it for informational review.
Google summaries can also mislead the public on issues of grave importance to sustaining our democracy. When Trump supporters stormed the Capitol on January 6, 2021, conservative politicians and pundits quickly tried to frame the rioters as “anti-Trumpers,” spreading lies that antifa was to blame for the violence.
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