Experts say people who ask questions may become better managers and land better jobs, especially if they ask followup questions, because it shows they are engaged.
Recently, I arrived early to give a talk at the University of San Diego, and I wandered into a networking event for the Knauss Business School. I see 200 + young men and women working the room, trying to decide what they are going to do with the rest of their lives — or in the alternative, where are they going to get their first job.
Allison Wood Brooks, assistant professor at Harvard, who has published a paper, “It Doesn’t Hurt to Ask.” Brooks analyzed 368 sample transcripts with six different types of questions, and 44 percent of the time, the questions were follow-ups. It is the most effective default option when trying to engage.
Good managers ask follow-up questions, and when they don’t — the unfortunate reason is because they don’t give a damn what you have to say. You demonstrate disinterest when you just wave your arms and disconnect from the conversation. You need to return serve in order to stay in the game.
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