Hertz plans to pay $168 million to settle lawsuits from hundreds of disgruntled customers who allege they were falsely accused of car theft, resulting in some cases of arrest, felony charges, and even imprisonment.
The deal will lay to rest 364 claims, which the company said Monday constituted more than 95 percent of the complaints filed against Hertz Global Holdings since it filed for bankruptcy in 2020.
In one complaint, a Mississippi man said he’d been jailed for six and a half months for missing a hearing after Hertz reported his vehicle—which he’d returned—as stolen; in another, a woman claimed she’d spent 37 days behind bars, missing her children’s nursery school graduation, after Hertz failed to properly record her rental extension.
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Hertz to pay $168M after falsely accusing customers of stealing rental carsHertz said Monday it will pay $168 million to settle hundreds of claims by customers who were falsely reported by the rental car company as having stolen its vehicles, with some innocent renters arrested and jailed for weeks or months over the reports.
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Hertz will pay $168M to settle lawsuits by customers wrongly accused of stealing carsHertz filed for bankruptcy protection in 2020, as it struggled under heavy debt and a drop in travel caused by the pandemic.
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Hertz to Pay $168M After Wrongly Accusing Customers of Stealing Cars They Had RentedHertz says it will pay approximately $168 million by the end of the year to settle the majority of the lawsuits brought against the rental car company by some of its customers who were wrongly accused of stealing cars they had rented.
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Hertz to pay $168M to customers wrongly accused of stealing its carsHertz said it February it was working to fix a glitch in the company’s systems that led to the incidents.
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Hertz to pay $168 million after customers were falsely accused of stealing carsHertz said it will pay roughly $168 million by the end of the year to settle the majority of the lawsuits brought against the rental car company by some of its customers who were wrongly accused of stealing cars they had rented.
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Hertz to pay $168 million for falsely accusing drivers of stealing cars - AutoblogHertz customers who said they were wrongly accused of stealing cars from the rental firm will receive about $168 million to settle 364 claims.
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