The Internal Revenue Service is trying to quickly bring on staff to help handle millions of unprocessed tax returns and answer customer service calls.
When the Internal Revenue Service announced a hiring spree to clear a tax return backlog and get millions of taxpayers their long-awaited refund, tax officials knew they would be up against stiff competition from many other employers trying to staff up.Actually, so far,...
That includes on-the-spot job offers to approximately 90% of the people who have shown up, he said. The IRS has made more than 2,500 conditional job offers at the end of interviews, according to Rettig’s written testimony. The pay on these jobs can range from the low $20,000s to the high $40,000s, federal salary table data shows. The IRS is hoping to make another 5,000 hires next year too.
Hiring is a challenge in a tight job market, but the IRS is under extra pressure to fill the roles because of the pandemic-related backlog of last year’s tax returns that are still unprocessed or need fixing. The IRS had 7.2 million unprocessed returns as of late March, agency data shows. That includes 2.7 million unprocessed tax returns received last year, Rettig told senators.
Through April 1, the IRS has processed more than 89 million tax returns and issued 63 million refunds for more than $200 billion, Rettig said Thursday.
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