Airline customers could get hundreds of pounds in compensation if they experience flight delays
Airline customers who have experienced delays are being urged to familiarise themselves with their rights. They may be able to claim hundreds in compensation.
This includes whether your flight is in or outside the UK or EU and whether the flight delay was the airline's fault or outside of their control. It's important to note that passengers who have had their flights cancelled are always entitled to a refund or alternative flight. In instances where airlines fail to arrange this support on the day, the CAA advises passengers to make their own "reasonable" arrangements, retain receipts, and later claim reimbursement, although it notes that costs for "luxury hotels and alcohol" are unlikely to be covered.
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