A bus driver has called on passengers to be kinder. Nicola Walshaw, from Leeds, said she had worked in prisons and high schools - but had never before experienced the aggression she saw as a bus driver. Read more:
Nicola Walshaw says the majority of passengers are kind but drivers experience abuse on every shiftA bus driver has called on passengers to be kinder as she described abuse she had experienced on her route.
She said the majority of people were well behaved but she had recently experienced people swearing at her, and kicking the door of the driver's compartment. Ms Walshaw, 41, works on three bus routes across Leeds and said passengers were becoming increasingly angry with drivers because of diversions due to roadworks in the city centre.
"I actually really like my job most of the time. You get regulars who stop to have a natter. It makes my job worthwhile. I had a lady get off and say 'thank you for carrying on' after one incident.
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