Hotels, stores, restaurants and arenas are turning to tech to cope with COVID-19, and much of it is on your phone.
When Golden State Warriors execs cut the ribbon on their new Chase Center in San Francisco last September, they felt like they’d just introduced a new arena that was ready for anything.“Our original definition of flexible and malleable really centered on the ability to go from basketball to concert to corporate event, and then back to basketball,” Mike Kitts, the Warriors’ Senior Vice President of Partnerships told me. “And now, our definitions of flexible and malleable have completely changed.
That likely will translate into new capabilities for the team’s smartphone app, along with more displays to help fans find their way around. The team is also exploring pandemic-era innovations like smart kiosks to check temperatures and connected hand sanitizers that help staff maintain them.
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