Live music: How buying concert tickets could be made better

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Live music: How buying concert tickets could be made better
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Why has buying concert tickets become a nightmare?

; Brexit pushed up transport costs, as most drivers are based in Europe; and venues have passed rising electricity bills on to bands.Pop star Caity Baser has priced her upcoming UK tour at just £11 - or "two meal deals", as she puts it - to help fans during the cost of living crisis.

"So if I can make it easier for people to come to a show, then of course I'm going to do that. I don't think I'd be able to enjoy myself if I knew that not everybody could have been there.""You are in a queue. There are 38,293 people ahead of you. Do not refresh this page. Suspend all other activity. Do not use the bathroom.

"When we originally built our [ticketing] architecture, we were obsessed with the idea of handling concurrent transactions at a massive scale and using cloud computing to handle that," says its president, Russ Tannen.3) Be upfront about prices and availabilityLive music is inherently rare, so there'll never be enough tickets for everyone who wants to see a show.

He suggests the secrecy encourages fans to overspend, as a "panic impulse" sets in during the rush to get tickets.Service fees, handling charges and delivery fees can add as much as 27% to the price of a ticket.

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