The Wales Ambulance Service has shared eye-opening transcripts of some of the inappropriate 999 calls it has received, including one person complaining of hair dye in their eye.
Among them was someone who had lost their house keys, someone with an ingrown toenail and someone who had cut their finger but didn’t have any plasters.Of the 448,994 incidents recorded by the service last year, almost a fifth were non-urgent, including someone with hair dye in their eye.Chief executive Jason Killens said: “Our ambulance service exists to help people who are seriously ill or injured, or where there is an immediate threat to their life.
“Non-urgent calls represent roughly a fifth of our 999 calls, and time spent dealing with these could be time spent helping someone in a life or death situation.”Director of paramedicine Andy Swinburn said: “Our emergency ambulance service exists to deliver time-critical interventions to people whose life is in imminent danger.
“We’re here to help people in their hour of need, but we also need the public to take some ownership and accountability for their health and wellbeing, now more than ever. “We know it’s distressing when you’re waiting for help, but abusing our call handlers is not the answer – if anything, it could delay help.
Deutschland Neuesten Nachrichten, Deutschland Schlagzeilen
Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.
Early morning CRASH sparks 999 response999 crews raced to the scene of a two-vehicle crash this morning.
Weiterlesen »
999 crews called to crash in Glasgow's Southside999 crews were called to a crash in Glasgow's Southside last night.
Weiterlesen »
Yorkshire Ambulance service warning as staff prepare to walk-outThe service urges the public to only call in a genuine emergency.
Weiterlesen »
'She's dying, she's dying. Please come': Alleged murderer's 999 call played'There's bloody everywhere ... she's dying, she's dying': Alleged murderer's 999 call moments after stabbing his girlfriend played to court
Weiterlesen »
Greater Manchester Police report 'technical issues' across a 'number of systems'Anyone who may have been experiencing issues but was in need of emergency assistance was told to continue calling 999
Weiterlesen »
Ambulance waits down by nearly an hour in a monthNHS performance figures in England show pressure eased in January - but concerns remain.
Weiterlesen »